MCargo, is at liberty to amend or withdraw any service if it feels justified in doing so. Confirmation of such a decision will be stated in writing.

V.A.T is not included in our prices, nor is any tax that may be imposed upon the sender or the receiver of the delivery.

Volumetric calculation rules:
National/International ground deliveries: Length x Height x Width divided by 3000
National/International Air freight and courier deliveries: As established by airfreight guidelines.

INSURANCE: MCargo as a courier is ignorant of the contents and value of the goods transported. Our accountability for damages, losses or breakages that may occur is limited to that which is stated in the L.O.T.T. (Spanish Law Governing Overland Transport).
No insurance is provided for documents or consequential loss.
A 10% increase in transport cost will be charged to cover the legal obligitory insurance cover for parcels with a compensación for loss of 24.04 Euros per Kilo with a maximum compensation 1.803 Euros.
Comprehensive Insurance: the insurance premium is 1.5% of the declared value of the goods. In order for the goods to be covered by comprehensive insurance the following pre-requisites are requied: An expressed declaration of the item’s contents and value; and payment and acceptance of the said premium. The minimum charge is 4.81 Euros.

In circumstances where wrong address are provided and handling problems are encountered an additional supplement of 3.91 Euros will be imposed for deliveries in Madrid and 6.91 Euros for National/International deliveries. You will also have to incur the costs of the new delivery instructions, such as any charge for handling and confirmation delays.

The POD (delivery confirmation) has an additional charge of 3.91 Euros for Madrid and 6.91 Euros for National/International Deliveries.

We do not deliver packages and objects whose contents may be deemed illegal or whose contents might be subject to additional requirements or regulations (Eg.dangerous goods), The shipper is solely accountable for any responsibilities that could arise from such shipments.

MCargo is not responsible for the breakage or loss of delivered goods due to insufficient packaging.

Annual price review: if MCargo de not specifically inform concerning new prices, services or conditions for the following year, we will automatically increase the established rates by the annual CPI (Consumer Price Index).

The contractual relationship established when the delivery service is provided is governed by the L.O.T.T. (Spanish Law Governing Overland Transport) and its Regulations and other legal alterations to the law which may take place.

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